Contact Us
Send us a message using the form below – we will reply within an hour
Fine Stays
A Lake Taupō Getaway
-Room 1: Super King Bed
-Room 2: Super King Bed with Ensuite Bathroom
-Room 3: Super King Bed
-Room 4: King Single Bed
Note: All Super King Beds can be split into 2 x Singles on request
-Room 1: Super King Bed
-Room 2: King Bed
-Room 3: Super King Bed and Single Bed
-Room 4: 2 Bunk Beds (4 Single Beds) and Smart TV
-Room 1: King Bedroom
-Room 2: Queen Bedroom
-Room 3: King Bedroom
-Room 4: Bunk Room with 2 x sets of bunk beds
-Room 1: King Bedroom with Ensuite Bathroom
-Room 2: Bunk Room – with King Bed, Queen and Single above, Smart TV and Heatpump
-Room 3: Master King Bed with adjoining bathroom, Smart TV, Desk and Lake views
-Room 4: King Bedroom overlooks garden and Lake views
-Room 5: Queen Bedroom overlooks the garden
-Room 6: Queen Bedroom (Cabin)
-Bedroom 1: Super King Bed with Ensuite Bathroom and Smart TV
-Bedroom 2: Large Single Bed
-Bedroom 3: Super King Bed with Ensuite Bathroom and Smart TV
-Bedroom 4: King Bed
-Bedroom 5: Queen Bed
-Bedroom 6: 2 x Large Single Beds
-Bedroom 7: Large Single Bed
-Bedroom 8: Super King with Smart TV and Lake Views
-Room 1: King Bed with Ensuite Bathroom, note this bed can be split into 2 x separate single beds, if requested
-Room 2: King Bed with Ensuite Bathroom
-Room 3: Super King Bed
-Room 4: King Bed, Single Bed
-Room 5: Queen Bed
Check-in & check-out
Check-in is from 3pm on the day of arrival and check out is 10am on the day of departure.
The property is available to the Guest for the period of the booked dates & times only.
Maximum occupancy
The maximum number of guests is limited at the property. If there are to be any additional guests at the property this will be subject to approval before check-in and may incur an additional charge.
No caravans, campervans, tents or other accommodation may be placed at or used at the property at any time.
No parties
The property may not be used for any party, function or gathering of any kind, including pre/post wedding gatherings or BBQs, without advance written permission of the Property Manager.
The Guests agree to respect the rights of neighbours, particularly in regard to noise which must be kept to a minimum after 9pm and before 7am. Loud music or noise is not permitted at any time.
No pets
Animals are not permitted on any part of the property, including the grounds.
Spa
Children are to be supervised in the Spa at all times.
There is to be no food or drinks in the Spa at any time.
Please ensure whenever the Spa pool is not in use that the cover is placed back on and the clips are secure.
After each use, please place one small bag of chlorine which will be provided which will keep the water fresh for your stay.
Please also maintain the water level of the Spa, and top up if necessary to half way up the filter box.
Security & safety
The Guest will be responsible for the safety of all people using or visiting property during the booked dates and will ensure that all gates and/or spa covers are in place and closed at all times when unattended or unused and when vacating.
The Guest will ensure that the property is totally secured at all times when unoccupied and when vacating, including locking all windows, doors and gates and ensuring that appliances including but not limited to heating, gas bottles, stoves and ovens have been turned off.
The property has external security cameras for safety and security purposes.
No smoking, vaping or e-cigarettes
The Guest must not permit smoking in or near the house. The Guest will be responsible for any additional cleaning charges to remove smoking odours from a property and/or butts from grounds.
Keys, lockboxes & remote controllers
The Guest will ensure all keys and remote controllers are left where found at the property. If keys or remote controllers are lost or stolen, or the electronic lock/lockbox is tampered with in any way, The Guest will be responsible for all costs associated with replacing keys and/or replacing remote controllers and/or changing locks and/or replacing the lockbox. A call out due to lost keys or lockout will attract a minimum fee of $100.
No commercial activities
Any commercial activities, including but not limited to the likes of commercial filming, advertising, photography, weddings, meetings or functions, are not permitted without prior written approval of the Property Manager.
Cancellation policy
Any amendment to dates or cancellation must be agreed in writing between us.
If the Guest wishes to cancel the reservation, the cancellation policy is as follows:
100% refund if cancelled 60 days prior to arrival; or
50% refund if cancelled within 60 days of arrival.
The Property Manager is also entitled to cancel the Guest stay if house rules are broken in the lead up to or during the rental period.
No voiding insurance
The Property Manager is not responsible for any accidents, injuries or illness that occur to any Guest while in the Property or on the Property or for any loss of personal belongings or valuables belonging to any Guest. The Guest agrees to assume the risk of any harm arising from use of the Property.
The Guest undertakes that it will not do, permit to be done, or omit to do, any action that does or may invalidate or adversely affect any insurance policy held by the Property Manager in respect of the Property and/or its contents. The Guest agrees to indemnify the Property Manager against any losses or damages suffered by the Property Manager as a consequence of the Guests breach of this obligation.
Towels, bed sheets, soap and toilet paper
Cotton linen
Standard (132 centimetres [52 inches] long x 71 centimetres [28 inches] wide), sheets provided
We have a security camera at the front of the property. This is important for times when the house is empty between stays
Guests can enjoy a nearby beach
Guests can get to a lake using a path or dock
Separate street or building entrance
An open space on the property usually covered in grass
Verified by speed test. Guests can stream 4k videos and join video calls on multiple devices.
Space where guests can cook their own meals
